Return Policy

What’s your return policy?

Please see our FAQ for more information.

We don’t offer returns due to customer error/preference. Refunds can be made if the order has not be fulfilled or shipped yet, usually within 24-48 hours. 

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us with photos of wrong/damaged items and we’ll sort that out for you. In the event of a return, you will be given a return label and instructions on where and how to send the item back. Returns will be processed within 7 business days. 

Can I exchange an item for a different size/color?

Exchanges can be made on the following items: original artwork, prints, stickers, lighter wraps, keychains, earrings, air fresheners, and pins. 

All apparel and accessories that are noted "made to order" can be exchanged with a 40% restocking fee. Please contact Alyssia at hi@alyssiastrasser.com if you would like to proceed with an exchange.

If you’re unsure about apparel sizing, check out our sizing charts—we have one for every item listed on our store, in the product description section.

If you have any questions with sizing feel free to contact Alyssia at hi@alyssiastrasser.com, or fill out the contact form in the contact section, and she can assist you with any sizing questions.